Your privacy matters to us. This Privacy Policy explains exactly what personal data pvl.ph collects, why we collect it, how we use and protect it, and what rights you have as a registered member under Philippine law. We keep things straightforward — no confusing legalese, just clear information about how your data is handled.
pvl.ph complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Six core commitments pvl.ph makes to every registered member regarding their personal data.
pvl.ph operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations issued by the National Privacy Commission (NPC). Your data is handled with the legal protections afforded to every Filipino citizen.
All data transmitted between your device and pvl.ph is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
pvl.ph does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the platform, process transactions, and comply with regulatory requirements — nothing else.
As a pvl.ph member, you have the right to access, correct, and request deletion of your personal data at any time. You can also object to certain types of processing and request data portability — all in line with RA 10173.
pvl.ph uses cookies strictly to improve your experience — session management, preference storage, and analytics. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
Promotional emails and SMS notifications from pvl.ph are always opt-in. If you no longer wish to receive marketing communications, you can unsubscribe at any time through your account settings or by contacting our support team directly.
This Privacy Policy is issued by pvl.ph ("pvl.ph," "we," "us," "our"), the operator of the online gaming platform accessible at pvlph.org. pvl.ph is a Philippine-based online gaming platform offering live casino games, slot machines, bingo, fishing arcade games, and related entertainment services to registered members in the Philippines.
pvl.ph acts as the data controller in respect of the personal data collected through the pvlph.org platform. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact our Data Protection Officer at:
Email: [email protected]
Platform: pvlph.org
This Privacy Policy applies to all personal data collected, processed, and stored by pvl.ph in connection with your use of the pvlph.org website and all associated services, including account registration, deposits and withdrawals, gameplay, customer support interactions, and marketing communications.
This Policy applies to all registered members, prospective members who browse the Platform, and any individual who contacts pvl.ph through any channel. It does not apply to third-party websites or services that may be linked from the Platform — those third parties operate under their own privacy policies.
Philippine Law Applies. pvl.ph processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.
pvl.ph collects the following categories of personal data from its members and users:
3.1 Identity Data
3.2 Contact Data
3.3 Account Data
3.4 Financial Data
3.5 Technical and Usage Data
3.6 Communications Data
pvl.ph collects personal data through the following means:
pvl.ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:
pvl.ph uses the personal data it collects for the following purposes:
7.1 pvl.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
7.2 All third parties with whom pvl.ph shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific service they provide to pvl.ph.
8.1 pvl.ph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit pvlph.org.
8.2 pvl.ph uses the following types of cookies:
8.3 pvl.ph does not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the Platform.
9.1 pvl.ph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:
9.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, pvl.ph will securely delete or anonymise that data.
10.1 pvl.ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pvl.ph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected members without undue delay, in accordance with RA 10173.
10.3 While pvl.ph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pvl.ph account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by pvl.ph:
| Your Right | What It Means | How to Exercise It |
|---|---|---|
| Right to Access | Request a copy of the personal data pvl.ph holds about you, including information on how it is being used. | Contact support with your account details and a written request. |
| Right to Correction | Request correction of any inaccurate, incomplete, or outdated personal data in your pvl.ph account. | Update directly in account settings, or contact support for identity data corrections. |
| Right to Erasure | Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations. | Submit a written erasure request to support. Note: regulatory retention periods may apply. |
| Right to Object | Object to the processing of your personal data for direct marketing or where processing is based on legitimate interests. | Opt out via account settings or contact support to lodge a formal objection. |
| Right to Data Portability | Request a copy of your personal data in a structured, commonly used, machine-readable format. | Contact support with a portability request. Processing time: up to 15 business days. |
| Right to Complain | Lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. | Visit the NPC website or contact pvl.ph support to attempt resolution first. |
pvl.ph will respond to all data rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with notice provided to you.
12.1 pvl.ph is strictly an adult platform. The minimum age to register and use pvl.ph is 21 years, in compliance with Philippine gambling regulations. pvl.ph does not knowingly collect personal data from individuals under the age of 21.
12.2 If pvl.ph becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately closed, all associated data will be deleted (subject to any mandatory regulatory retention requirements), and any funds will be returned to the payment source.
12.3 If you believe that a minor has registered on pvl.ph, please contact our support team immediately so that we can take appropriate action.
13.1 pvl.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
13.2 Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — pvl.ph will notify registered members by email or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
13.3 Your continued use of the pvl.ph platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must cease using the Platform and may request account closure.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Any disputes arising from or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the appropriate courts and regulatory bodies of the Philippines, including the National Privacy Commission.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how pvl.ph has handled your personal data, please contact our Data Protection Officer:
Email: [email protected]
Platform: pvlph.org
We aim to resolve all privacy-related enquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Responsible Gaming Reminder: pvl.ph is a 21+ platform. Gambling is addictive. Know when to stop. For tools to help manage your gaming activity, visit our Responsible Gaming page.
Your data is protected, your transactions are secure, and your rights are respected. Join thousands of Filipino players who trust pvl.ph for their online gaming experience.
21+ only · PAGCOR compliant · Gambling is addictive. Know when to stop.